Hospitality

Google Review Management Software for Hospitality Businesses

GetLocalStar is Google review management software for hotels, restaurants and venues. It automatically requests reviews by SMS, email and WhatsApp after every visit, replies to them with AI, and showcases your best reviews on your website — so you rank higher in local search and win more guests.

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Hospitality · GetLocalStar Live
Review growth 47%
284 reviews
Google rating
4.9
★★★★★
Local rivals · Hospitality
You
The Harbour Table
Corner Bistro
AI recommendation

Reply to 3 new reviews & request guests from last week to lift Map rank.

★★★★★ New 5-star review
“restaurant near me” ↑ Top 3

Trusted by 1,000+ local businesses like yours

5×
More reviews collected
3.8×
Faster review growth
4.9
Average rating
1-tap
Straight to Google
The challenge

Why hospitality miss out on Google reviews

The trust gap that quietly sends your guests to competitors with stronger profiles.

Guests review OTAs, not your Google Profile

Ratings directly affect bookings

Hard to capture reviews at checkout

The platform

How GetLocalStar helps hospitality win more reviews

One AI-powered platform to collect, manage, optimize and showcase your reputation.

Automated review requests

Send requests by SMS & WhatsApp automatically after every visit — with smart reminders.

SMS WhatsApp Reminders

Competitor intelligence

See the hospitality outranking you, why they win, and the gaps to close first.

Auto-discoveryReview velocityGap analysis

AI review replies

Reply to every Google review in seconds with on-brand, AI-drafted responses.

Smart review funnel

Route happy guests to Google and catch unhappy feedback privately.

Local SEO action plan

Score your profile and get a prioritized AI plan to climb Google Maps.

Website review widget

Showcase your best reviews on your site with an embeddable widget.

AI built-in

Built to get hospitality chosen first

GetLocalStar detects sentiment, drafts on-brand replies, and pinpoints the exact Local SEO actions that get you shown — and chosen — on Google.

Your reputation engine, on autopilot

Everything works together so your rating only goes up — and your guests choose you over the business down the street.

  • Capture reviews on Google — not just on OTAs and apps
  • Send requests after a stay or meal, automatically
  • Protect your rating with a private feedback funnel
  • Win bookings by ranking higher in local search
Start free
AI reply · Tone: Professional
SM Sophie M. ★★★★★

“Incredible food, warm service and a beautiful setting. One of the best meals we’ve had.”

AI-drafted reply

Thank you, Sophie! We’re thrilled you enjoyed the food and the atmosphere. It would be our pleasure to welcome you back again soon.

Sentiment: Positive
How it works

From one guest to a five-star flywheel

Great visit
Review request
Google review
AI reply
More bookings
Real results

The kind of reviews hospitality collect with GetLocalStar

Fresh 5-star Google reviews, requested automatically and answered by AI — so your guests see the proof before they choose you.

SM
Sophie M.
Google review
★★★★★

“Incredible food, warm service and a beautiful setting. One of the best meals we’ve had.”

JD
James D.
Google review
★★★★★

“Stayed for the weekend — spotless rooms and the friendliest staff. Already planning our return.”

ON
Olivia N.
Google review
★★★★★

“Every detail was perfect. The team went above and beyond to make our evening special.”

★★★★★

“Guests review us on Google now, not just the booking sites. Weekend covers are up.”

+156reviews
+24%bookings
SM
Sofia Marin
The Harbour Table
FAQ

Frequently asked questions

How do hotels, restaurants and venues get more Google reviews?

Ask every happy customer right after their visit. GetLocalStar sends an automatic review request by SMS, email or WhatsApp with a one-tap link to your Google Business Profile, so guests can leave a 5-star review in seconds.

Can I automate Google review requests for hotels, restaurants and venues?

Yes. Connect your Google Business Profile, import or sync your guests, and GetLocalStar sends requests and reminders automatically — plus AI-drafted replies to every new review.

Is it against Google's policy to ask for reviews?

No — Google explicitly allows you to ask customers for honest reviews. What is not allowed is gating, buying or incentivizing them. GetLocalStar only sends policy-compliant requests.

★★★★★

Get more 5-star reviews — on autopilot

Start your free 14-day trial and turn every guest into your next 5-star review.

14-day free trial · No credit card · Cancel anytime